Patients pay at the counter. Panels pay in 90 days — if you chase.
ArcPay separates your payer types, ages every corporate and insurer invoice, and follows up automatically — so revenue you’ve already earned actually arrives.
From SGD 49/month · Built for Singapore · Syncs with Xero
The problems nobody else talks about
Every clinic tool talks about queues and appointments. Almost nothing owns the money that panels and insurers still haven’t paid.
The front desk is not an AR department.
Corporate panel invoices, insurer claims and employer billing get raised between patients. Follow-up happens never. A clinic can easily carry months of unpaid panel receivables without anyone owning the number.
Different payers, different behavior.
Insurer A pays in 45 days, corporate client B in 95, TPA C rejects 10% of claims for admin reasons. Treated as one undifferentiated pile, the pattern — and the fix — stays invisible.
The supply side leaks too.
Consumables, lab fees, dental supplies, equipment servicing — invoices arrive with deliveries and pile up, with GST input claims missed exactly the way they are in F&B.
Every claim chased. Every payer measured.
AR aging by payer
So panel, insurer, corporate and TPA receivables are tracked as the distinct books they are — with days-to-pay history per payer.
Automated follow-up sequences
On every corporate invoice: professional, scheduled, persistent. The claim from March gets the same systematic chasing as the one from last week.
Payer scorecards
Give you the numbers for contract renewals: “You average 92 days against 30-day terms” is a negotiating position, not a complaint.
Supplier invoice capture and GST tracking
For the consumables stream — snap, extract, approve, claim.
AI CFO
Answered instantly, computed deterministically, backed by the Evidence Trail down to individual invoices.
“How much is outstanding from panels over 60 days, and which payer is the worst?”The queue runs. The chasing runs itself.
Consumables delivery arrives with a paper invoice; the front desk snaps it before the first patient.
Extracted, matched to the supplier, GST input claim captured.
A follow-up sequence sends the next scheduled reminder on a corporate panel invoice from March.
AR aging by payer flags an insurer with invoices past 60 days for escalation.
The clinic manager pulls the payer scorecard ahead of a contract renewal call.
AI CFO reports what’s outstanding from panels over 60 days, backed by the Evidence Trail.
Nobody at the front desk chased a single payer today — the system did, between patients.
You’ve already earned it. Now collect it.
ArcPay is built in Singapore for Singapore clinics — GST-native, Xero-connected, and priced for SMEs.
Start free- Panel receivables owned by a system, not by whoever’s free
- Payer-level data for renewal negotiations
- Input tax captured on the supply side