The marketplace payout is never the number you expected. ArcPay tells you why.

Payouts arrive net of commissions, shipping subsidies, refunds and campaign fees. ArcPay reconciles what landed in the bank against what you actually sold — and runs your supplier side too.

From SGD 49/month · Built for Singapore · Syncs with Xero

Imported from bank statement · 9:05 AMRECONCILED ✓
Marketplace payout$10,340.18
Gross sales$12,004.00
Platform fees−$1,102
Co-funded vouchers−$389
Refunds ×2−$172.82

The problems nobody else talks about

Every retail tool obsesses over orders and ads — almost nothing explains what happens between the checkout and the bank.

$12,000 → $10,340

Payout ≠ sales.

A $12,000 sales week becomes a $10,340 payout after platform fees, vouchers you co-funded, and two refunds. Multiply across Shopee, Lazada, TikTok Shop and your own site, and “how much did we actually make” becomes genuinely hard to answer.

The other half

Supplier AP is the other half of cash.

POs to overseas and local suppliers, deposits, balance payments, freight invoices — retail cash management fails on the payables side as often as the receivables side.

January to April

Cash is trapped in inventory and you can’t see the cycle.

Money goes out to suppliers in January, comes back through payouts in April. Without the full picture, restock decisions are guesses.

The payout, explained. The payables, handled.

Bank-feed import + reconciliation

Matches marketplace payouts and PayNow/card settlements against your records, isolating the gap between gross sales and net cash so fees and refunds are visible, not mysterious.

Supplier invoice capture with approvals

Deposits and balance payments tracked against the same supplier, so you always know total committed spend before approving the next PO.

AI CFO cash position

One question, one verified answer.

“What’s my real cash across all accounts, what’s committed to suppliers in the next 30 days, and what’s expected in from payouts?”

GST tracker

Handles output tax on domestic sales and input claims on supplier and import invoices, keeping quarterly filing a review instead of a project.

Vendor insights

Flag supplier cost creep across repeat POs — the same silent margin killer F&B faces, in SKU form.

One day, every dollar accounted for.

9:05 AM

You import this morning’s bank statement; the overnight marketplace payout is on it.

9:07 AM

Reconciled against gross sales — platform fees, co-funded vouchers and two refunds itemised.

10:30 AM

A freight invoice and a supplier balance payment are captured and routed for approval.

11:00 AM

Before the next restock PO is approved, total committed supplier spend is on screen.

2:00 PM

One AI CFO question returns real cash across accounts, supplier commitments due, and payouts expected in.

5:30 PM

Output tax on the day’s domestic sales and input claims on import invoices already tracked for the quarter.

That afternoon’s restock decision was made against real cash and real commitments — not a guess between January’s outflow and April’s payout.

Margins are made between gross and net.

ArcPay is built in Singapore for Singapore retailers and e-commerce sellers — GST-native, Xero-connected, and priced for SMEs.

Start free
  • Know your true take-rate per channel, not just gross sales
  • Committed supplier spend visible before every restock decision
  • Cash position across all channels in one answer